research

Goodbye bureaucracy

Any project in a local authority setting has a certain degree of bureaucracy. And that’s good, bureaucracy makes sure people are kept in the loop, makes sure services are fit for purpose, makes sure we are accountable and transparent. But bureaucracy can also make our workdays too long, frustrate us and distract us from our, and the organisation’s, motivation.

LARIA: we came, we saw, we learned

As a team we place a great deal of focus of learning. We are always looking for opportunities to learn, and one such chance comes from the LARIA annual conference. Our last blog post talked about the awards we won at the conference. But what else happened there and what did we learn?

Fear of consultation or fear of change?

Historically the word ‘consultation’ has put fear and anxiety into many a local authority around decision-making with residents in mind; however we now need to embrace this as an opportunity to have a two-way conversation where opinions are exchanged, considered and not ultimately dismissed.