Creating surveys which are meaningful and ask the right questions of the right people is not always an easy task. Our team regularly receive requests from colleagues asking for advice around survey design, and we thought it would be helpful to share some of our top tips with you.
Researcher within ECC's Research & Citizen Insight team
Many of us will be familiar with the core elements of ethics within data and research, but we need to go one step further and ask ourselves: why are we gathering the data? What purpose will it serve and what impact will it have? To avoid gathering insight in a tokenistic way, we need to be clear about the reasons behind why we are doing it.
Last year the Research & Citizen Insight team were given the gigantic task of carrying out research into Essex Libraries.
We needed to understand our citizens’ experiences of using libraries, what they value about the service, and how we can create a library service that is fit for today and for the future.
Meet the Research & Citizen Insight team! We work to put citizens at the heart of everything we do, and love getting out and about speaking with Essex residents about their views and experiences.