Through research with employees we found that there are many working parents within ECC who are feeling the pressures of juggling work and home life, and would benefit from some extra support. Our insights informed the development of a group coaching pilot. Evaluating well was key, and we were keen to learn as we go.
Researcher within ECC's Research & Citizen Insight team
When I heard that the government had pulled the plug on unconscious bias training, I remember thinking that it felt like a backwards step. But a review found limited evidence that it creates behaviour change, and could even lead to "unintended negative consequences.” So, what was going on there that meant not only was it not very effective, but could actually be making things worse?
Soon after lockdown began, we started thinking about how best to find out about the needs and experiences of our residents through the pandemic. With face-to-face research out of the question, we pondered how best to undertake qualitative research with residents...
I know many of us might be experiencing ‘webinar fatigue’ right now with flurries of invites to attend some webinar/show and tell/budget TedTalk or the like, and we think “am I really interested enough to give up my time for this?” But I wanted to share a bit about how our experience of co-hosting a webinar really paid off!
When the coronavirus epidemic began to take hold in the UK, things started escalating pretty quickly. Once life as we know it started changing around us, we realised we were going to have to sort out our priorities, and fast.
“An interview is just having a chat with someone, right? Anyone can do that.”
As researchers, whether it’s an interview, focus group, or even a survey, we put a lot of work into developing the research objectives, crafting the questions, and planning something which sets the right tone...
Last week some of the team went up to Birmingham for the LARIA Research Impact Awards and conference, and came away with three 'highly commended' awards for the Research and Data teams.
Creating surveys which are meaningful and ask the right questions of the right people is not always an easy task. Our team regularly receive requests from colleagues asking for advice around survey design, and we thought it would be helpful to share some of our top tips with you.
Many of us will be familiar with the core elements of ethics within data and research, but we need to go one step further and ask ourselves: why are we gathering the data? What purpose will it serve and what impact will it have? To avoid gathering insight in a tokenistic way, we need to be clear about the reasons behind why we are doing it.
Last year the Research & Citizen Insight team were given the gigantic task of carrying out research into Essex Libraries.
We needed to understand our citizens’ experiences of using libraries, what they value about the service, and how we can create a library service that is fit for today and for the future.