Through research with employees we found that there are many working parents within ECC who are feeling the pressures of juggling work and home life, and would benefit from some extra support. Our insights informed the development of a group coaching pilot. Evaluating well was key, and we were keen to learn as we go.
Research & Citizen Insight team
In September 2020 we started on our journey to explore families' views of the current Short Breaks service. Our brief was to see how current services were meeting the needs of children with disabilities, and what services might look like in the future.
When I heard that the government had pulled the plug on unconscious bias training, I remember thinking that it felt like a backwards step. But a review found limited evidence that it creates behaviour change, and could even lead to "unintended negative consequences.” So, what was going on there that meant not only was it not very effective, but could actually be making things worse?
Any project in a local authority setting has a certain degree of bureaucracy. And that’s good, bureaucracy makes sure people are kept in the loop, makes sure services are fit for purpose, makes sure we are accountable and transparent. But bureaucracy can also make our workdays too long, frustrate us and distract us from our, and the organisation’s, motivation.
I would have been studying hard for upcoming deadlines at The University of Essex, revising for modules like Econometrics and Mathematical Methods. However, I decided early on in my degree that I needed to gain experience, and the best way was through an industrial placement.
Am I right? Collaboration is one of those buzzwords that people put on CVs, in organisation bio’s and on projects. But how often can you honestly say you’ve experienced true collaboration?
Soon after lockdown began, we started thinking about how best to find out about the needs and experiences of our residents through the pandemic. With face-to-face research out of the question, we pondered how best to undertake qualitative research with residents...
Some time ago before the “you know what” happened, the Research and Citizen Insight team were asked to take part and present at the Delib user group at Transport for London’s headquarters in Stratford, just a stone’s throw away from Queen Elizabeth Olympic park.
“An interview is just having a chat with someone, right? Anyone can do that.”
As researchers, whether it’s an interview, focus group, or even a survey, we put a lot of work into developing the research objectives, crafting the questions, and planning something which sets the right tone...
Creating surveys which are meaningful and ask the right questions of the right people is not always an easy task. Our team regularly receive requests from colleagues asking for advice around survey design, and we thought it would be helpful to share some of our top tips with you.