Reaping the rewards of learning as we go

Through research with employees we found that there are many working parents within ECC who are feeling the pressures of juggling work and home life, and would benefit from some extra support. Our insights informed the development of a group coaching pilot. Evaluating well was key, and we were keen to learn as we go.

How can we tackle unconscious bias?

When I heard that the government had pulled the plug on unconscious bias training, I remember thinking that it felt like a backwards step. But a review found limited evidence that it creates behaviour change, and could even lead to "unintended negative consequences.” So, what was going on there that meant not only was it not very effective, but could actually be making things worse?